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Troubleshooting

What do I do when a valve won't shut off?
See our Valve Troubleshooting Guide.
What if water comes out at the beginning of the system but not at the end?
There's a good chance you are using more water than your line can carry. Add the maximum flow rates of the water dispensing products on the line. Our 1/2" tubing carries 240 gph; 3/4" tubing carries 480 gph. If your flow exceeds those numbers, your supply is being over drafted.
What if water is leaking from the body of my filter?
Open the filter, remove the O-ring, and clean it, the groove it sits in and the surface it mates against. Re-assemble the filter and put it back in service. If the leak persists, replace the O-ring or see whether there is another source for the leak.
What could be wrong if less and less water is coming out of my system?.
Sounds like a system with a dirty filter or no filter. A water filter is insurance even with "clean" water and a regular cleaning of your filter is recommended.
What could be wrong if emitters and fittings won't hold tight and keep coming off?
Likely, your pressure is too high. We suggest a pressure regulator after the filter.
I had a leaky emitter which I replaced with a goof plug, but it still leaks. How do I fix this?
First try a two-sided goof plug (14GP2) which has a standard sized plug on one end and an oversized plug on the other. If the hole still leaks you will need to cut out the leaky portion and insert a coupler that matches your size tubing.
I have a bunch of emitters on ½" mainline tubing. They are supposed to be 2 gallons per hour (gph), but some of them are only dribbling. My water is clean and I am using a filter. What is going on?
It sounds like you have too many emitters for the 240 GPH carrying capacity of your 1/2" mainline tubing. One solution is to divide that line into two separate zones. Another is to swap out your 2 gph emitters for those with lower flow rates.
I've connected my hose-thread device to my hose bib and it leaks like a sieve at the swivel. How can I make it stop?
Hose thread joints use washers or O-rings, placed in the female side of the connection. Check: Is the washer or 0-ring present? Is it cracked, worn out, or deformed? Is it evenly installed? If there is any question about its reliability replace it and treat with silicon lube (HLUBE) to prolong the life of and help make a water-tight connection. Check: If the male threads are too short when threaded into the female hose fitting to seat against the hose washer, the fitting will leak. Not all parts are manufactured to the exact same specifications, so lengths of male fittings and female sockets are not always consistent or compatible. Make sure there is a bit of space between the outside shoulders of the male/female connection. Check: Make sure the connection is hand tight but not TOO tight. Over tightening can cause a leak. Check: Make sure you haven't mixed threads. Pipe and Hose threads are incompatible. Connecting unlike threads can cause leaks, permanently deform the fittings, and result in serious issues down the road.
What do I do about leaks?
Leaks happen in a variety of ways for a variety of reasons. But the vast majority occurs at the threads. Check: How are the pipes/tubing joined? Are they hose thread by hose thread? Pipe thread by pipe thread? Hose thread by pipe thread? To stop hose thread leaks, lubricate the washer or O-ring with HLUBE) and hand tighten. If the leak persists, it might be time for a new washer/O-ring. Worst-case: the fitting has failed, but this is rare.
Why is my MixRite injector drawing fertilizer and clicking at a slower rate than it used to?
These symptoms indicate the seals are wearing out. You can replace your seals with the extra seals that came with your injector, or you can purchase a replacement seal kit (IMR##SLKIT). An assembly video is available at the following link. Mixrite Seal Replacement Instructional Video
My MixRite injector used to draw fertilizer but has recently stopped. What could be wrong? Why has my MixRite stopped drawing fertilizer?
Check that the washer at the top of the suction tube is in place and has a tight seal. Look to see that the check valve, just above the suction assembly, is not clogged with debris, moves freely, and is able to fully close. Make sure the screen at the bottom of the suction tube is clear of debris as well.
Why is my pressure regulator weeping?
A normally operating pressure regulator or limit valve will weep occasionally as a normal response to hydrodynamic variations.
Why does my battery timer come on but not shut off?
Timers with a diaphragm need a minimum flow and pressure to operate correctly, usually 30 gph and 10 psi. Water surge on start-up can "fool" the timer into opening but once the initial flow and pressure drop it will not close when scheduled. To test this, open the end of your mainline and, if the timer shuts off when it is supposed to, you know you do not have enough water flowing through your system. If you have several small zones, you might consider consolidation to fewer, larger zones to increase flow.
Why won't my Galcon High Flow timer shut off like it used to?
The Galcon High Flow timer (TGNHF) has a manual on/off "switch", a yellow/orange handle on the downstream side of the timer. If the timer will not shut-off it may mean that this handle was turned. Turn it back and check to see if the water stops flowing. This should return the timer to its normal programming. If it still does not operate correctly, it could relate to *debris blocking the valve or other problems. Valve Troubleshooting Guide
*Note: debris in ANY valve or timer can cause operating issues and is not covered by warranty
Why is it that my water meter reads high usage while the water level in my tank seems to remain about the same and my crops do not seem to be getting enough water?
If the water meter is showing flow, it can be either water or air. Air can travel at 29 times the velocity of water and a water meter does not distinguish the difference between the two. If there is relatively little water loss but the meter continues to register usage, you may need to place an air bleed valve at a high point before the meter to eliminate trapped air.
My battery timer worked fine at first but now water barely trickles out. Could dirty water be the cause?
Yes. It sounds like the hose washer screen is clogged with debris. Be sure to clean the screen frequently or, better yet, install a larger, constant pressure filter before the timer to insure it stays clean.
I turn on my EZ-Flo injection system and no fertilizer seems to be coming out while water is coming in. What should I do?
If there is no fertilizer flowing after a few minutes of operation, shut off the system, wait a few moments and restart it. When starting, the system water flows into the tank until it is totally full and at the same pressure as the watering system. Fertilizer will begin to flow once this has happened. This can take a minute or more when the tank is refilling. Remember, the tank must be completely full of fluid before fertilizer starts to flow. Fertilizer with dark dye coloring will look darker flowing through the clear tubing than lighter colored fertilizers, even though they are feeding at the same rate. With low flow systems the fertilizer flowing through the tubing may have less color because the system automatically adjusts the fertilizer ratio to the water going through the system. Dry fertilizers can take longer to begin flowing than liquid fertilizers because they need to dissolve first. If you are using tubing valves, make sure they are in the "on" position. The green fitting on the cap is connected to the clear, downstream tube, while the blue fitting on the cap is connected to the black, upstream tubing.
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