Careers

DripWorks, a local Catalog/Internet Retailer, is NOW hiring seasonal Customer Service Representatives to work in our call center. Please apply if you have strong computer/phone skills and customer service experience! (This is NOT a telemarketing job!)

Minimum Requirements:

• Answer phones and respond to emails.
• Experience using computers, including Microsoft windows environment.
• Assist customers with online or telephone orders using our website or catalog.
• Excellent organizational skills.
• Type a minimum of 45 wpm.
• Ability to multi-task in a fast-paced team environment while maintaining a friendly and productive attitude.
• Impeccable attendance.
• Ability to work a flexible schedule (between 7 am - 5 pm)
• Ability to speak, read and write in fluent English.

The job starts February 6, 2023

Job Type: Full-time

Hourly wage: $16.50

Email your resume to employment@dripworks.com

California Landscaping Market

DripWorks Inc started as a family owned and operated company in 1991. We had the vision of creating the Drip system that WORKS! Since then, we have grown to a corporation with presence in all 50 states, providing exceptional quality irrigation products and striving to become nations #1 go to platform for homeowners, landscapers, nurseries for irrigation systems, gardening and landscaping supplies. Today we are a leading manufacturer and distributor of Irrigation products and Landscape lights in North America. We have a dedicated live technical support call center, three warehouse locations and  made-in-America products

Job Requirements and Responsibilities:

• We are seeking a Sales & Business Development Manager to prospect new Landscape accounts and expand under-penetrated accounts in top California markets.
• Demonstrate great prospecting skills to identify new accounts and key decision makers
• Leverage prior experience, accounts and network to expand DripWorks customers portfolio
• Manage a book of business consisting of accounts currently doing little or no business with DripWorks. This book of business will typically range from 100 – 200 accounts ($2 to 3 million annual sales)
• Grow minimum of $200k GM$ growth year over year
• Ensure that customers are aware of and fully utilizing all of DripWorks capabilities including Design Center, DripWorks Learning, Live call center support, and Job Site Delivery
• Report progress against opportunities to share verifiable outcomes
• Facilitate the placement of customer orders and monitors fulfillment process for high volume key customer accounts including daily orders, bids, and deliveries
• Make presentations to customers as needed, helps with bids and quotes
• Build & Updates customer profiles in CRM

Work Hours & Benefits We have a possibility for flexible hours and/or remote locations, as long as there is a commitment for success and dedication for professional development. Compensation is market based.

Qualifications / Skills:

• Ability to communicate value proposition and differentiate DripWorks  products and services
• Prospecting techniques to create interest in new buyers
• Presentation and communication skills
• Knowledge of sales cycle and solution selling techniques
• Creating and maintaining client relationships
• Self-motivated yet customer-focused

Education, Experience, and Licensing Requirements:

• 3 - 5 years of industry sales experience required
• High school, secondary diploma or equivalent required, Bachelor's or master's degree preferred

Email your Resume BoD@dripworks.com

DripWorks Inc started as a family owned and operated company in 1991. We had the vision of creating the Drip system that WORKS! Since then, we have grown to a corporation with presence in all 50 states, providing exceptional quality irrigation products and striving to become nations #1 go to platform for homeowners, landscapers, nurseries for irrigation systems, gardening and landscaping supplies. Today we are a leading manufacturer and distributor of Irrigation products, Landscape lights, Pond liners, and Greenhouses in North America. We have a dedicated live technical support call center and sell made-in-America products

Digital Marketing Job Requirements and Responsibilities:

• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Collaborates with agencies and other vendor partners.
• Evaluates emerging technologies.
• Provides thought leadership and perspective for adoption where appropriate.

Work Hours & Benefits We have a possibility for flexible hours and/or remote locations, as long as there is a commitment for success and dedication for professional development. Compensation is market based.

Digital Marketing Qualifications / Skills:

• Creating and maintaining client relationships
• Self-motivated yet customer-focused
• Proficient in marketing research and statistical analysis
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate

Education, Experience, and Licensing Requirements:

• Bachelor's or master's degree in marketing or a related field
• Proven working experience in digital marketing, particularly within the industry
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines
• Working knowledge of HTML, CSS, and JavaScript development and constraints

Email your Resume BoD@dripworks.com

DripWorks Inc started as a family owned and operated company in 1991. We had the vision of creating the Drip system that WORKS! Since then, we have grown to a corporation with presence in all 50 states, providing exceptional quality irrigation products and striving to become nations #1 go to platform for homeowners, landscapers, nurseries for irrigation systems, gardening and landscaping supplies. Today we are a leading manufacturer and distributor of Irrigation products, Landscape lights, Pond liners, and Greenhouses in North America. We have a dedicated live technical support call center and sell made-in-America products

Web Development Job Requirements and Responsibilities:

• Build and optimize a secure web page for evolving business needs: new products, new customer segments, etc
• Design, write, and edit website content.
• Build, design, and maintain new websites and software applications.
• Provide continued support for the team in US and India.
• Maintain communication with team members and supervisors concerning the direction of the website.
• Code and script applications.
• Perform routine site audits, as well as ongoing maintenance, on an as-needed basis.

Work Hours & Benefits We have a possibility for flexible hours and/or remote locations, as long as there is a commitment for success and dedication for professional development. Compensation is market based.

Qualifications / Skills:

• Proficiency in programming languages
• Understanding of search engine optimization (SEO) practices
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Ability to work independently and manage time efficiently
• Solution-oriented and high-level programming skills
• Ability to troubleshoot and optimize web pages for security and responsiveness
• Understanding of network diagnostics and analytical tools

Education, Experience, and Licensing Requirements:

• Bachelor's or master's degree in Computer Science or a related field
• Working knowledge of HTML, CSS, and JavaScript development and constraints

Email your Resume BoD@dripworks.com