Shipping Policies

  • DripWorks ships to the USA, US Virgin Islands, Puerto Rico, and Canada.

  • Orders to Alaska, Hawaii, Puerto Rico and the US Virgin Islands ship via USPS Priority Mail. These orders will be charged actual freight. The freight charges calculated during checkout may not be correct. A representative will contact you if there is a discrepancy in freight charges. You may call 800.522.3747 to obtain a freight quote prior to ordering.

  • Orders to Canada ship via International Priority Mail. Orders shipping to Canada are charged actual shipping rates + a $10.00 international handling fee.


Standard Wholesale Shipping Rates

  • We charge the actual shipping cost on all commercial orders. If you request expedited shipping we encourage you to request a freight quote since these charges can be quite high, especially if there is tubing in the order.

  • Wholesale orders under $50.00 will also be charged a $5.00 handling fee.


Standard Retail Shipping Rates

  • Small orders weighing less than 0.4 lbs. will be shipped via First Class Mail for $4.00. The items on the order must fit inside a First Class padded envelope and must be shipped to a valid postal address.

  • Packages weighing less than 2 lbs. will be shipped via USPS Priority Mail for $9.00. The order must be shipped to a valid USPS postal address.

  • Packages weighing over 2 lbs. will be shipped via UPS Ground service unless expedited shipping is requested or shipping outside of the continental US. The order must be shipped to a valid UPS accessible physical address, UPS will not deliver to a post office box.

    See the chart below for standard retail UPS Ground shipping rates.


Standard Retail UPS Shipping Rates
(Continental US Only)
DESTINATION Under $25 $25 -
$74
$75 -
$149
$150 -
$299
$300 -
$599
$600 -
$999
Over $1000
AZ, CA, CO, ID, MT, NM,
NV, OR, UT, WA, WY
$8.00 $10.00 $13.00 $16.00 $20.00 $23.00 2.7%
All other States $9.00 $12.00 $18.00 $21.00 $26.00 $32.00 3.7%
Orders shipping outside the continental US will be sent via USPS Priority Mail.
Actual freight charges apply. Call 800.522.3747 for a freight quote.


Expedited Shipping Methods

  • We also offer UPS Next Day, 2nd Day, or 3 Day expedited shipping methods. Expedited orders must be received before 1:00 pm PST in order to ship out the same day. We recommend calling 800.522.3747 for a freight quote as expedited shipping charges can be high.


Delivery Times

  • Most orders ship within business 24 hours of being received. Normal UPS transit time is from
    1 to 7 business days, depending on delivery location.

  • Shipping time includes business days only, excluding holidays and weekends. Saturday and Sunday are not counted in the estimation of UPS delivery time via standard or expedited shipping.

  • If you are interested in UPS Saturday delivery rates, please contact our customer support team for rates. DripWorks Customer Support is available Monday - Friday, 8 a.m. to 4 p.m. PST at 800.522.3747 or via email at support@dripworks.com


Special Handling Fees

  • Orders shipping east of Colorado containing large rolls of Mainline Tubing (12500, 121000, 34250, 34500) or Drip Emitter Tubing (DET91-500, DET95-500, DET121-500, DET125-500, DET181-500, DET241-500, DET361-500) will be charged an additional $8.00 per roll.

  • Wholesale orders under $50.00 will be charged a $5.00 handling fee

  • Reinforced Polyethylene Pond Liners under 1,000 sq. ft. will be charged an additional $40.00 handling fee.


Actual Freight Items

  • Some large items are charged actual freight for both retail and wholesale orders. These items include Geotextile Protective Material, EPDM Rubber Pond Liners, Reinforced Polyethylene Pond Liners, ClearSpan High Tunnels and any other items marked "plus freight".

  • Retail orders placed online containing these actual freight items will show the incorrect shipping during checkout. The additional cost of shipping will be charged on a separate invoice. If you would like to receive a freight quote prior to placing the order call 800.522.3747 Monday - Friday 8:00 a.m. - 4:00 p.m. PST.